IBM and TechD partner to securely share data and power insights with gen AI

As expertise expands, at TechD, we all know that the standard of generative AI (gen AI) will depend on correct information sourcing. A dependable and reliable information supply is important for sharing info throughout departments. By way of the implementation of generative AI we’re capable of broaden our data to many people simply, shortly and effectively changing into a useful resource.

In in the present day’s quickly evolving digital world, rapid responses are essential for delivering excellent consumer experiences.

Our partnership with IBM facilitates the supply of scalable options, quickly implementable by organizations. This addresses information administration, conversational interface and pure language processing wants with effectivity. Our answer is a mix of IBM Db2, IBM watsonx™ Assistant and NeuralSeek.

A coordinated partnership: How these instruments work collectively

By utilizing IBM Db2, IBM watsonx Assistant and NeuralSeek, we provide a complete answer that streamlines information administration, enhances accessibility, and helps to make sure safety and integrity throughout your enterprise.

• IBM Db2: A dependable, high-performance database constructed for enterprise-level purposes, designed to effectively retailer, analyze and retrieve information. Boasting many years of experience in reliability, scalability, safety and efficiency. IBM Db2 serves because the spine, offering a sturdy database for storing and managing information.

• IBM watsonx Assistant: Utilizing AI to know and reply to pure language queries, together with these associated to databases. Watsonx Assistant retrieves info from Db2 databases to reply consumer queries and performs actions primarily based on consumer requests. Additionally, Db2 seamlessly integrates with watsonx Assistant’s pure language processing capabilities to research unstructured information and derive insights.
• NeuralSeek: A complicated instrument enhancing the pure language skills of present methods, facilitating intuitive navigation of in depth databases. NeuralSeek enhances Db2’s search and retrieval capabilities, aiding watsonx Assistant in accessing related info. Additionally, NeuralSeek’s language understanding capabilities enhance watsonx Assistant’s accuracy in decoding consumer inputs, leading to extra exact responses. NeuralSeek prioritizes consumer safety and privateness by encrypting information each in transit and at relaxation, safeguarding it from unauthorized entry and preserving its confidentiality. Stringent entry management mechanisms regulate information entry primarily based on consumer roles and permissions. This helps to make sure that solely licensed personnel can view or manipulate the information, minimizing the danger of knowledge breaches and unauthorized utilization.

Collectively, these applied sciences empower organizations to develop highly effective and clever conversational interfaces that successfully perceive, cause and reply to consumer inquiries.

Our built-in answer combines speedy information entry with superior pure language processing capabilities, permitting you to effortlessly have interaction with customers Whether or not addressing buyer queries or providing immediate assist, our answer caters to numerous wants.

Supporting consumer adoption and proficiency

We assist shoppers expertise the transformative advantages of AI-driven insights and effectivity by seamlessly integrating our answer into current workflows. By enhancing consumer adoption and proficiency, shoppers can unlock the total potential of knowledge whereas serving to to make sure utmost privateness and safety.

You possibly can tailor coaching packages to match the distinctive roles, tasks and proficiency ranges of your group members. By way of complete preliminary and ongoing coaching periods, you empower your workers with the abilities wanted for steady ability improvement and assured utilization.

You might be additionally invited to hitch our month-to-month webinars, the place you’ll be able to achieve deeper insights into our merchandise and be taught finest practices for implementation and utilization. 

Our product in motion

A prominent family-owned retail enterprise in the United States harnessed the power of IBM and NeuralSeek solutions to redefine its on-line buying with IBM watsonx Assistant with NeuralSeek analytics. This integration bridged digital and in-store experiences, enhancing buyer engagement. The usage of the Db2 database and speedy deployment facilitated swift adaptation to evolving market calls for.

This strategy seamlessly delivered customized product descriptions, facilitating retrieving related info and offering tailor-made help. Retrieval augmented era expertise improved name middle effectivity, alleviated buyer frustration and offered invaluable insights into shopper conduct. Streamlined entry to efficient product descriptions maintained a aggressive benefit in on-line retail.

Implementation of IBM Db2, IBM watsonx Assistant and NeuralSeek enabled the corporate to promptly handle buyer wants in a extremely customized method, thereby empowering knowledgeable decision-making via a profound understanding of its on-line shopper demographic. This holistic strategy not solely helped to make sure buyer satisfaction but in addition solidified the corporate’s place as an revolutionary business chief dedicated to excellence.

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